Plixotech OÜ

Registered office: Harju maakond, Tallinn, Lasnamäe linnaosa, Tuulemäe tn 5, 11411, Estonia

Commercial Registry code: 17527697

Email: support@plixo.tech

Last updated: 27 May 2026 · Version 1.0

1.1 These General Terms and Conditions (the “GTC”) apply to all contracts concluded between Plixotech, a company established under the laws of the Republic of Estonia, registry code 17527697, with its registered office at Harju maakond, Tallinn, Lasnamäe linnaosa, Tuulemäe tn 5, 11411, Estonia (the “Seller”, “we” or “us”), and the contracting partner (the “Customer”, “you”) regarding the sale, delivery and temporary provision of digital content, digital goods and non-digital goods (collectively, the “Goods”). Where the Seller additionally offers services, such services are rendered solely as an ancillary service to the underlying purchase contracts. Any deviating, conflicting or supplementary terms of the Customer shall not become part of the contract unless the Seller has expressly agreed to their application in writing.

1.2 These GTC apply both to consumers and to traders (entrepreneurs). A “consumer” is any natural person who enters into the contract for purposes that are predominantly outside that person's trade, business, craft or profession. A “trader” (entrepreneur) is any natural or legal person who, when concluding the contract, acts in the course of that person's economic or professional activity.

1.3 Where the Customer is a trader, these GTC also apply to all future contractual relationships between the Customer and the Seller, without the Seller having to refer to them again in each individual case.

1.4 "Digital content" means data produced and supplied in digital form, including digitally provided access codes, product keys, licence files and other digitally existing information, other than digital goods. 1.5 "Digital goods" means software not embodied on a physical data carrier that the Seller makes available for download, where applicable together with the grant of certain rights of use under Clauses 4 and 5. 1.6 "Non-digital goods" means software embodied on a physical data carrier and distributed in physical form by the Seller, where applicable together with the grant of certain rights of use under Clauses 4 and 5, as well as any other physical products. 1.7 The Seller operates an online shop accessible at https://plixo.tech (the "Online Shop"). Where the Seller also offers Goods through third-party online marketplaces (each a "Marketplace"), the provisions below relating to Marketplaces apply accordingly. 1.8 By submitting an order in accordance with Clause 2, the Customer agrees to these GTC.

2.1 For purchases made through the Online Shop, the contract is not concluded when the Customer places the order. The product presentations, prices and descriptions in the Online Shop do not constitute a binding offer by the Seller; they are an invitation to the Customer to submit an offer. By placing the order, the Customer submits a binding offer to conclude a contract.

2.2 For purchases made through a Marketplace, the contract is concluded when the Customer places the order, in accordance with the rules of the relevant Marketplace.

2.3 Before submitting the order, the Customer can review all entries and identify and correct input errors using the usual keyboard and mouse functions, as well as the browser's zoom function, until clicking the button that completes the order.

2.4 An automatic acknowledgement confirming receipt of an order placed through the Online Shop does not constitute acceptance of the offer. The contract is concluded only when the Seller accepts the offer in accordance with Clause 2.5.

2.5 The Seller may accept the Customer's offer within five (5) days by:

• delivering the ordered Goods to the Customer (or having them delivered by a trading partner), in which case receipt of the Goods by the Customer is decisive; or
• requesting payment from the Customer, including where the Customer selects, during the order process, a payment method under which the Goods are paid before delivery.

Where several of these alternatives apply, the contract is concluded upon the first of them to occur. 2.6 The acceptance period under Clause 2.5 begins on the day after the Customer submits the offer and ends at the close of the fifth day thereafter. If the Seller does not accept the offer within this period, the offer is deemed rejected and the Customer is no longer bound by it. 2.7 The contract may be concluded only in the English language. 2.8 If the Customer provides an email address for the handling of the contract, the Customer must ensure that emails sent by the Seller can be received at that address; in particular, the Customer must configure any spam filters appropriately.

3.1 The Seller provides the Customer with Goods. Services are rendered only as an ancillary service to contracts for the delivery of Goods, and the agreed nature of the service is decisive. In rendering services, the Seller may, at its option, use its own employees, subcontractors or other agents.

3.2 For a contract on the delivery of non-digital goods, the Seller's performance is determined by the description in the Online Shop or relevant Marketplace; the provisions on reservation of title under Clause 10 apply. Where the contract concerns the delivery of software embodied on a physical data carrier (a “Software Purchase”), the Seller owes the permanent transfer of the software specified in the licence certificate, together with a suitable data carrier and a printed or downloadable copy of the associated user documentation. Until the purchase price has been paid in full under Clause 8, the data carriers and user documentation supplied remain subject to the Seller's reservation of title. The respective product description determines the nature of the software. The Seller additionally owes the grant of rights under Clause 4.

3.3 For a contract on the delivery of digital goods, the Seller owes:

• a) for a Software Purchase, the permanent transfer of the software specified in the licence certificate in object code. The Seller owes the provision of a facility for downloading the software and a printed or downloadable copy of the associated user documentation. The respective product description determines the nature of the software. The Seller additionally owes the grant of rights under Clause 4.
• b) for the temporary provision of software (a Software Subscription), the provision of the software specified in the licence certificate in object code for the agreed term. The Seller owes the provision of a facility for downloading the software and a printed or downloadable copy of the associated user documentation. The respective product description determines the nature of the software. The Seller additionally owes the grant of rights under Clause 5.

3.4 For a contract on the delivery of digital content, the Seller owes the provision of the digital content. Where the digital content is supplied by a third party, its use is additionally subject to the relevant provider's terms of use. The Seller may permit use of the digital content on a provisional basis before full payment of the purchase price under Clause 8. 3.5 The Seller owes services exclusively as a contractual or post-contractual ancillary service to the foregoing primary obligations, and only following separate consultation with the Customer. 3.6 Delivery of the relevant contractual object is governed by Clause 9. 3.7 If the Seller is prevented from rendering its contractual services, or is able to do so only with unreasonable additional effort, because the Customer culpably fails to meet its duties of cooperation (including meeting agreed dates), the Seller may charge the Customer for the resulting additional expenditure. This does not affect the Seller's other rights. 3.8 Where the Customer is a trader, correct and timely delivery to the Seller by its own suppliers remains reserved, provided that the Seller is not responsible for any non-delivery or incorrect delivery.

4.1 This Clause 4 applies exclusively to Software Purchases under Clauses 3.2 and 3.3 a).

4.2 Upon full payment of the purchase price under Clause 8, the Customer obtains a non-exclusive, perpetual right to use the Goods to the extent agreed in the contract. The Seller may permit use on a provisional basis before that time. The Goods may be used simultaneously only by the number of natural persons corresponding to the number of licences acquired. Permitted use comprises installation of the software, loading it into working memory (RAM) and the intended use by the Customer. The Customer may not lease, sub-licence, publicly reproduce, make publicly available (by wire or wireless means) or otherwise provide the Goods to third parties, whether for consideration or free of charge. Clause 4.5 remains unaffected.

4.3 The Customer may make a backup copy of the software where this is necessary to secure future use. 4.4 The Customer may decompile or reproduce the software only to the extent permitted by mandatory law, and only after the Seller has failed, upon request, to provide the information necessary for interoperability within a reasonable period. 4.5 The Customer may permanently transfer the acquired copy of the software, together with the documentation, to a third party. In that case, the Customer must cease all use of the software, remove all installed copies from its systems and delete or hand over to the Seller all other copies, unless a longer retention period is required by law. At the Seller's request, the Customer must confirm in writing that these measures have been taken. The Customer must also bind the third party to the scope of the rights granted under this Clause 4. Splitting of acquired volume packages is not permitted. 4.6 If the Customer uses the software beyond the rights acquired, whether in qualitative terms (the type of use) or quantitative terms (the number of users), the Customer must promptly acquire the additional licences required. Otherwise the Seller may assert the rights to which it is entitled. 4.7 Copyright notices, serial numbers and other features identifying the program may not be removed from, or altered in, the software.

5.1 This Clause 5 applies exclusively to Software Subscriptions under Clause 3.3 b).

5.2 Upon full payment of the purchase price under Clause 8, the Customer obtains a non-exclusive, non-transferable and non-sublicensable right to use the Goods for the duration of the contract, to the extent agreed in the contract and the licence certificate. The Seller may permit use on a provisional basis before that time. The duration of the contract is determined by the details in the Online Shop or relevant Marketplace, or by the term selected by the Customer before concluding the contract. Permitted use comprises installation of the software, loading it into working memory (RAM) and the intended use by the Customer. The Customer may not lease, sub-licence, publicly reproduce, make publicly available or otherwise provide the Goods to third parties, whether for consideration or free of charge.

5.3 The Customer may make a backup copy of the software where this is necessary to secure future use. 5.4 The Customer may decompile or reproduce the software only to the extent permitted by mandatory law, and only after the Seller has failed, upon request, to provide the information necessary for interoperability within a reasonable period. 5.5 Except as set out in Clauses 5.3 and 5.4, the Customer may not reproduce the software. 5.6 The Customer may not transfer to third parties any copy of the software provided to it or created by it. In particular, the Customer may not resell, lend, lease, sub-licence, publicly reproduce or make available the software. 5.7 If the Customer breaches any of the foregoing provisions, all rights of use granted hereunder immediately lapse and revert to the Seller. In that case, the Customer must promptly cease all use of the software, delete all copies installed on its systems and delete or hand over to the Seller any backup copies created.

6.1 Unless otherwise provided in the contract, the licence certificate or the user documentation, the Customer must take appropriate measures to protect the Goods against access by unauthorised third parties, in particular to keep all copies of digital content in a secure location. 6.2 Where the Customer is a trader, it must designate a contact person whose declarations and actions relating to the handling of the contract are binding on the Customer. This provision does not apply to consumers. 6.3 Where the Customer is a trader, it must inform the Seller, before and during the performance of the contract, of all circumstances relevant and necessary for the preparation and performance of the contract. This provision does not apply to consumers. 6.4 The Customer must support the Seller in performing the contract to the best of its knowledge and provide, in the required form, all information and documents reasonably necessary to meet the contractual obligations. Where identity verification is required to prevent fraud or to comply with a software publisher's licensing terms, the Customer agrees to provide reasonable proof of identity upon request. Any personal data so provided is processed solely for that purpose and in accordance with the Seller's privacy policy and applicable data-protection law.

7.1 Consumers generally have a statutory right to withdraw from distance contracts within fourteen (14) days, in accordance with the Estonian Law of Obligations Act (Võlaõigusseadus) and Directive 2011/83/EU on consumer rights. Detailed information on the right of withdrawal, including the model withdrawal form, is set out in the Seller's Withdrawal Instructions, available at https://plixo.tech/withdrawal (or on the relevant Marketplace).

7.2 Important exception for digital content and digital goods. Where the contract concerns the supply of digital content or digital goods that are not supplied on a tangible medium (such as downloadable software, product keys or licence files), the right of withdrawal lapses once performance has begun, provided that the consumer has (i) given prior express consent to the Seller beginning performance before the end of the withdrawal period, and (ii) acknowledged that the right of withdrawal is thereby lost. By redeeming, downloading or activating a product key, licence or digital content, the Customer expressly requests immediate performance and acknowledges the consequent loss of the right of withdrawal.

7.3 The right of withdrawal does not apply to traders.

8.1 Unless otherwise stated in the product description, the prices quoted are total prices and include statutory value added tax (VAT). Any additional delivery or shipping costs are stated separately in the relevant product description. 8.2 For payments made from, or deliveries to, countries outside the European Union, additional costs may arise (for example, money-transfer charges, exchange-rate fees, customs duties or import taxes) for which the Seller is not responsible and which must be borne by the Customer. 8.3 The available payment methods are communicated to the Customer in the Online Shop or relevant Marketplace. 8.4 Where payment in advance by bank transfer is agreed, payment is due immediately upon conclusion of the contract, unless a later due date is agreed. 8.5 Where a payment method offered by PayPal (Europe) S.à r.l. et Cie, S.C.A. ("PayPal") is selected, payment is processed by PayPal in accordance with the applicable PayPal user agreement. 8.6 Where a payment method offered by Klarna Bank AB (publ) ("Klarna") is selected, payment is processed by Klarna in accordance with Klarna's applicable terms, which are presented during the ordering process. Use of Klarna's invoice or instalment options may be subject to a positive credit assessment. 8.7 Where payment by credit or debit card is selected, the card is charged upon completion of the order. 8.8 Where the SEPA direct debit method is selected, the amount is due after the Customer grants a SEPA direct debit mandate, but not before expiry of the deadline for the advance notice (pre-notification). For purchases through the Online Shop, the direct debit is collected once the product key or download link has been sent to the Customer. If a direct debit is reversed because of insufficient funds, or because the Customer wrongfully objects to it, the Customer must bear the resulting bank charges, where the Customer is responsible for the reversal. 8.9 The Customer may set off claims against the Seller's claims only with counterclaims that are undisputed or have been finally established by a court. The Customer may exercise a right of retention only in respect of such counterclaims and only where the counterclaim arises from the same contractual relationship. 8.10 Where the Customer is a trader and is in default of payment, the Seller may charge default interest at the statutory rate applicable to commercial transactions (the reference rate plus eight (8) percentage points) and may claim the statutory fixed sum for recovery costs as well as reasonable further recovery costs, in accordance with the Estonian Law of Obligations Act and Directive 2011/7/EU on combating late payment in commercial transactions. In respect of consumers, the statutory provisions on default apply. 8.11 Customers established in another EU Member State who are registered for VAT may purchase at the net price (under the intra-Community reverse-charge mechanism), provided they state a valid VAT identification number when placing the order. A VAT identification number provided after the order has been submitted cannot be taken into account.

9.1 Digital content and digital goods are provided to the Customer in electronic form. Product keys and licence files are sent to the Customer by email, and/or a download link is provided. Delivery is usually completed within minutes of the contract being concluded and payment being confirmed. The Customer should check all folders in the relevant email inbox, including the spam folder. 9.2 Unless otherwise agreed, non-digital goods are delivered by dispatch to the delivery address provided by the Customer. The delivery address stated during the order process is decisive. 9.3 If non-digital goods cannot be delivered and are returned to the Seller, the Customer bears the costs of the unsuccessful delivery, unless the Customer effectively exercises a right of withdrawal, is not responsible for the circumstances making delivery impossible, or was only temporarily prevented from accepting the delivery (unless the Seller had given reasonable advance notice of the delivery). 9.4 Collection in person is not possible for logistical reasons.

10.1 In the case of non-digital goods, title remains with the Seller until the purchase price has been paid in full (reservation of title). In the case of digital goods and digital content, the rights of use under Clauses 4 and 5 transfer to the Customer only upon full payment of the purchase price, subject to any provisional permission granted by the Seller. 10.2 Where the Customer is a trader, it must store any non-digital goods subject to reservation of title separately and with care, and must notify the Seller in writing without undue delay of any third-party access to those goods (such as seizure or attachment). This provision does not apply to consumers. 10.3 If the value of the securities to which the Seller is entitled exceeds the secured claims by more than 20%, the Seller will, at the Customer's request, release securities of its choice exceeding that limit. This provision does not apply to consumers.

11.1 This Clause 11 applies to contracts under Clauses 3.2 and 3.3 a).

11.2 The Seller is liable for any lack of conformity of the Goods in accordance with the statutory provisions. For consumers, the mandatory statutory rights regarding non-conformity apply, including the EU rules on the sale of goods and the supply of digital content and digital services (Directives (EU) 2019/770 and (EU) 2019/771, as transposed into Estonian law). Nothing in these GTC limits or excludes the mandatory statutory rights of consumers.

11.3 For consumers, the Seller is liable for a lack of conformity that exists at the time of delivery and becomes apparent within two (2) years of delivery (or, for the continuous supply of digital content or digital goods, during the period of supply). Where a lack of conformity becomes apparent within one (1) year of delivery, it is presumed to have existed at the time of delivery, unless the contrary is proven or this presumption is incompatible with the nature of the Goods or of the lack of conformity. 11.4 Where the Customer is a trader, claims for material defects become time-barred one (1) year after delivery, save where longer mandatory periods apply by law. For the delivery of used goods to a trader, claims for material defects are excluded so far as permitted by law. 11.5 Details of the Goods constitute a description of their condition and not a guarantee or warranted characteristic, unless a guarantee is expressly given in writing. The Seller may at any time correct obvious errors (typographical, arithmetical or formal) in product descriptions, instructions, calculations and similar materials; any claim to the remedy of such obvious errors is excluded. 11.6 Where the Customer is a trader, the statutory duties to inspect the Goods and to give notice of defects apply to the Seller's deliveries. This provision does not apply to consumers. 11.7 The warranty does not cover defects resulting from improper operation or handling, components modified contrary to the contract, the use of unsuitable operating resources, use in a hardware or software environment that does not meet the requirements stated in the licence certificate, unusual operating conditions, or interventions by the Customer or third parties. Where the Goods are used together with third-party devices, the warranty for functional and performance defects applies only if such defects also arise without that combination, or if compatibility forms part of the agreed condition. 11.8 In the case of a lack of conformity, the Seller may, towards traders, choose to provide subsequent performance either by remedying the defect or by supplying replacement Goods; in the latter case the trader must return the defective Goods in accordance with the statutory provisions. Towards consumers, the consumer is entitled to the hierarchy of remedies provided by mandatory law (in particular repair or replacement and, where the conditions are met, a proportionate price reduction or termination of the contract). The Customer must give the Seller a reasonable opportunity to provide subsequent performance. 11.9 Where a defect actually exists, the Seller bears the expenses necessary for inspection and subsequent performance (in particular transport, labour and material costs) in accordance with the statutory provisions. If the Customer requests the remedy of a defect without justification and was aware, or grossly negligently unaware, that no defect existed, the Seller may claim reimbursement of the resulting costs. 11.10 For consumers, the statutory notification period applies: a consumer must inform the Seller of a lack of conformity within the period required by mandatory law. The reduced limitation periods and exclusions in this Clause 11 do not apply to consumers where mandatory law provides otherwise. 11.11 The reduced limitation periods and exclusions of liability in this Clause 11 do not apply in cases of injury to life, body or health caused intentionally or negligently, in cases of intent or gross negligence on the part of the Seller, in cases of fraudulent concealment of a defect, where the Seller has given a relevant guarantee of condition, or to claims under mandatory product-liability law. 11.12 Where the Seller supplies updates, upgrades, new program versions or other new content for the original contractual object, this Clause 11 applies accordingly. Where legal defects (defects of title) exist, this Clause 11 applies accordingly.

12.1 This Clause 12 applies to Software Subscriptions under Clause 3.3 b). 12.2 The Customer is entitled to the statutory rights in respect of a lack of conformity. The Customer must notify the Seller of any defect without undue delay. 12.3 During the subscription term, the Seller will maintain the software in a condition fit for the agreed use, in accordance with the statutory provisions on the continuous supply of digital content and digital services. 12.4 Claims and rights for defects do not exist where the Customer uses the software other than as intended or misuses it, modifies or alters it without the Seller's prior written consent, or where problems or errors arise because the software is used in a hardware or software environment that does not meet the requirements stated in the licence certificate, unless the Customer demonstrates that the defect is attributable to the software. 12.5 Claims and rights for defects do not exist for only minor deviations from the agreed condition or for only minor impairments of usability. 12.6 The exclusions of liability in this Clause 12 do not apply in cases of injury to life, body or health caused intentionally or negligently, in cases of intent or gross negligence on the part of the Seller, in cases of fraudulent concealment of a defect, where the Seller has given a relevant guarantee of condition, or to claims under mandatory product-liability law. 12.7 Where the Seller supplies updates, upgrades, new program versions or other new content for the original contractual object, this Clause 12 applies accordingly. Where legal defects exist, this Clause 12 applies accordingly.

This guarantee is a voluntary commercial guarantee granted by the Seller in addition to, and without limiting, the Customer's statutory rights. The guarantee is limited to three (3) years from the invoice date and does not apply to products with a limited term, for which the guarantee is limited to the term of the product. Upon production of proof that the product was acquired from the Seller, together with written confirmation that the product will no longer be used and has not been transferred to any third party, the Seller will refund 100% of the price paid. The refund is made within fourteen (14) days of the Seller's receipt of the proof and confirmation. Further details are available at https://plixo.tech/refunds.

14.1 For breaches of duty that are not defects under Clauses 11 and 12, the Seller is liable without limitation for intent and gross negligence on the part of its officers, employees and agents, and, irrespective of the degree of fault, for damage arising from injury to life, body or health. 14.2 In the case of slight negligence, the Seller is liable only for the breach of a material contractual obligation, namely an obligation whose fulfilment is essential to the proper performance of the contract and on whose fulfilment the Customer may regularly rely. In such cases, the Seller's liability is limited to the foreseeable damage typical for this type of contract. 14.3 Any further liability of the Seller is excluded, irrespective of the legal basis. 14.4 The Seller is not liable for the loss of data where the Customer has failed to back up its data in a manner appropriate to the circumstances. The Customer is responsible for ensuring that the data on the relevant devices or storage media is backed up and that no sensitive data remains on devices submitted for verification, repair or other services. 14.5 The limitations of liability in this Clause 14 also apply for the benefit of the Seller's officers, employees and agents. 14.6 The mandatory rights of consumers and claims under mandatory product-liability law remain unaffected.

15.1 Vouchers issued by the Seller free of charge in promotional campaigns, which cannot be purchased and which have a stated validity period ("Promotional Vouchers"), may be redeemed only in the Online Shop and only within the stated period. 15.2 Individual products may be excluded from a voucher campaign where the content of the Promotional Voucher so provides. 15.3 A Promotional Voucher must be redeemed before the order is completed; subsequent crediting is not possible. Only one Promotional Voucher may be redeemed per order. 15.4 The value of the Goods must be at least equal to the value of the Promotional Voucher. Any remaining balance is not reimbursed, and the credit is neither paid out in cash nor interest-bearing. Where the value of the voucher is insufficient to cover the order, the difference may be settled using another payment method offered by the Seller. 15.5 A Promotional Voucher is not reimbursed where the Customer returns, under a statutory right of withdrawal, Goods paid for in whole or in part with the voucher. 15.6 A Promotional Voucher is transferable. The Seller is discharged by performing in favour of the holder who redeems the voucher in the Online Shop, unless the Seller has knowledge, or grossly negligent lack of knowledge, of the holder's lack of entitlement, lack of capacity to contract or lack of authority.

Where the Customer is a trader, the Customer consents to being named by the Seller as a reference on the Seller's website, on the Seller's social media profiles and in its own publications, stating the Customer's company name and using the trademark associated with that company. This consent may be revoked at any time with effect for the future by notice to the Seller.

17.1 General. These terms (the "Affiliate Agreement") govern the affiliate programme made available by Plixotech ("we" or "us"). They constitute the entire agreement between Plixotech and the individual or entity that participates in the affiliate programme (the "Affiliate" or "you"). Please read this Affiliate Agreement carefully, as it constitutes a legally binding agreement between you and Plixotech. By submitting your application and by using the affiliate programme, you agree to comply with all of its terms and conditions. Plixotech may terminate your affiliate account at any time, with or without notice, for conduct that breaches this Affiliate Agreement, that Plixotech believes is harmful to its business, or where the use of the affiliate programme is harmful to any third party. 17.2 Referral tracking. Plixotech provides the Affiliate with referral links to direct advertisements and other marketing content to plixo.tech. Plixotech tracks users who visit these referral links using cookies that expire after 21 days. Only users who make a purchase while the cookie is active are counted as referrals of the Affiliate and recorded as such in the affiliate dashboard. The Affiliate may not modify or alter the referral links or the cookies in any way, and Plixotech is not responsible for any tracking or reporting errors resulting from such modification. 17.3 Fees and payouts. Plixotech settles commissions on the Affiliate's request, by PayPal, bank transfer or another method offered by Plixotech, once the minimum payable balance of EUR 100.00 is reached. Plixotech retains the commissions accrued on the Affiliate's behalf until that minimum balance is reached. No interest accrues on amounts that have accrued but not yet been disbursed. To receive payment, the Affiliate must issue an invoice, receipt or comparable document for the amount requested. Payment is issued within 30 days of receipt of a valid invoice or receipt from the Affiliate. 17.4 Advertisements. Plixotech grants the Affiliate a non-exclusive, non-transferable, limited licence to use the Plixotech logos solely to promote the service within the context of the affiliate programme. This licence expires upon termination of the Affiliate's participation in the affiliate programme. The Affiliate may display advertisements containing Plixotech's logos or service marks only in good taste, and may not use them in a manner that, in Plixotech's sole discretion, portrays Plixotech in a negative light. The Affiliate is solely responsible for its own marketing activities, which must be professional and in full compliance with all applicable laws. Plixotech may, without prior notice, require the Affiliate to remove or modify any advertisement in Plixotech's sole discretion. 17.5 Termination. The Affiliate may terminate its participation in the affiliate programme with immediate effect by giving written notice. Plixotech reserves the right to terminate the Affiliate's participation at any time for conduct that materially breaches this Affiliate Agreement, or for conduct that Plixotech, in its sole discretion, considers harmful to its business or to any third party. Upon termination, the Affiliate loses access to the affiliate dashboard and forfeits all potential or unpaid commissions. 17.6 Relationship of the parties. Plixotech and the Affiliate are independent contractors. Nothing in this Affiliate Agreement creates any partnership, employment, agency or joint-venture relationship between the parties. The Affiliate has no authority to act on Plixotech's behalf. 17.7 Limitation of liability and indemnity. The affiliate programme is provided on an "as is" and "as available" basis, and use of it is at the Affiliate's own risk. To the extent permitted by law, Plixotech makes no representations or warranties, express or implied, with respect to the affiliate programme or any service or information provided through it. The Affiliate will indemnify and hold harmless Plixotech, its directors, officers, employees, agents and subsidiaries against any losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable legal fees and costs of investigation) arising out of or relating to the Affiliate's or any third party's operation or use of the affiliate programme, or to any breach of this Affiliate Agreement. 17.8 Modification. Plixotech may, in its sole discretion, change or modify this Affiliate Agreement at any time. Such changes take effect for all Affiliates upon posting of the modified Affiliate Agreement at https://plixo.tech. The Affiliate is responsible for reviewing this document from time to time to ensure that its use of the affiliate programme remains compliant. If a modification is unacceptable to the Affiliate, its sole remedy is to terminate this Affiliate Agreement; continued participation constitutes binding acceptance of the modification. 17.9 Miscellaneous. The Affiliate represents and warrants that it is at least 18 years of age and qualified to enter into this Affiliate Agreement, and that its participation in the affiliate programme complies with all applicable laws, rules and regulations at all times. Plixotech reserves the right to terminate the Affiliate's participation if it determines, in its sole discretion, that the Affiliate is in violation of any applicable law. This Affiliate Agreement constitutes the entire understanding between Plixotech and the Affiliate and supersedes any prior agreements. It is governed by, and construed in accordance with, the laws of the Republic of Estonia, and the courts of Estonia have jurisdiction, subject to any mandatory consumer-protection provisions.

18.1 The Customer may assign rights and claims arising from the contractual relationship to third parties only with the Seller's prior written consent. This provision does not apply to consumers.

18.2 The law of the Republic of Estonia applies, excluding the United Nations Convention on Contracts for the International Sale of Goods and the referral rules of private international law. Where the Customer is a consumer, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which the consumer has their habitual residence.

18.3 Where the Customer is a trader, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with contracts governed by these GTC is the Seller's registered office; the Seller is, however, also entitled to bring proceedings at the Customer's general place of jurisdiction. This provision does not apply to consumers, for whom the courts determined by mandatory law have jurisdiction.

18.4 Out-of-court dispute resolution (consumers). The Seller is not obliged to participate in dispute-resolution proceedings before a consumer arbitration body and, as a rule, does not do so. Consumers resident in Estonia may refer a dispute to the Consumer Disputes Committee (Tarbijavaidluste komisjon) operating at the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet), Endla 10a, 10122 Tallinn, Estonia (https://ttja.ee). Before referring a dispute to the Committee, the consumer must first submit a complaint to the Seller at support@plixo.tech, to which the Seller will respond within 15 days. The European Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.

18.5 Should any provision of these GTC be or become wholly or partly invalid or unenforceable, the validity of the remaining provisions remains unaffected.